Terms and Conditions

Exchange/Return Policy

Because everything is handcrafted to order, exchanges/returns are not accepted.

When placing your order, be sure to read full item descriptions and measure correctly. Triple-check your measurements and order selections. If you have questions about sizing, how to measure, or anything else, reach out before placing your order.

Production/Shipping

Outer Space Dog Gear is handcrafted to order, and each item takes 2 - 3 weeks to make. This production timeline begins on the date your order is placed.

Once your order is complete, it will be shipped via USPS Ground Advantage, which typically delivers within 2 - 5 business days.

You’ll receive a shipping confirmation with tracking details as soon as your order ships.

If you have any questions about your order or need to update your shipping address, please contact us as soon as possible.

Hardware Disclaimer

The finish may wear or scratch, which is cosmetic and does not inherently indicate structural weakness. Black hardware is more prone to faster wear and scratching.

Customers are responsible for regularly inspecting the product and determining if continued use is appropriate.

Release of Liability

By purchasing and using Outer Space Dog Gear products, you acknowledge and accept that all pet equipment carries inherent risks. You assume full responsibility for determining the suitability of any product for your dog and situation. Outer Space Dog Gear makes no guarantees, express or implied, regarding the performance or safety of its products. To the fullest extent permitted by law, you release, waive, and discharge Outer Space Dog Gear, its owners, employees, and affiliates from any claims, liabilities, damages, or expenses arising from the use, misuse, or failure of any product. You agree to indemnify and hold Outer Space Dog Gear harmless from any legal actions, including attorney fees, resulting from product use. Any disputes shall be resolved exclusively in the courts of Washington state.