Ready to ship items are already made and ship out within 2 business days.

Custom items require 4 weeks of production time before shipping.

During the production period orders will not show shipping activity and order status updates will not be provided.

You will receive a shipping confirmation email with tracking when your order ships. Delivery times vary based on your location.

Delays can occur due to unforeseen circumstances that are out of our control.

We do not offer a rush option for custom orders at this time. If you don't want to wait the 4 week production period for a custom order, we offer pre-made ready to ship options.

You will receive a shipping confirmation email with tracking when your order ships. Delivery times vary based on your location. Delays can occur due to unforeseen circumstances that are out of our control. 

If your package was marked delivered but you haven't received it, check the tracked delivery notes for specifics and reach out to the carrier for the exact GPS coordinates of where it was left. If your package appears to be lost, you can initiate a claim with the carrier.

At this time Outer Space Dog Gear ships exclusively within the United States.

All sales are final. Exchanges/returns are not accepted.

When placing your order, be sure to read full item descriptions and measure correctly. Triple-check your measurements and order selections. If you have questions about sizing, how to measure, or anything else, reach out before placing your order.

If an Outer Space Dog Gear product has a manufacturing defect within one year of the original purchase date with proof of purchase, we'll repair or replace it at our discretion. This limited warranty does not cover damage caused by normal wear and tear, chewing, misuse, accidents, or improper care.

Our ready to ship collection features one-of-a-kind biothane dog collars, leashes, service dog gear, and more that's waterproof, stinkproof, and built for real life.

These pieces are already made and ship out within 2 business days, so there’s no wait for custom production.

Because each item is unique, quantities are extremely limited.

Ready to ship items are sold as shown.

We do not typically send photos of completed custom orders before shipping, though we do sometimes post them on our Facebook, Instagram, Threads, TikTok, YouTube, and Pinterest.

Once gear construction is complete, no modifications or adjustments are available.

Outer Space Dog Gear counterbalance handles and pull straps are made with flexible biothane.

While Outer Space Dog Gear service dog harnesses do have a small amount of adjustability, they are intended only for dogs whose bodies are fully developed. These harnesses are designed for fully grown service dogs who have received appropriate veterinary clearance for mobility related tasks. Mobility work should not be performed by dogs that are still growing.

Both y-front and straight front harnesses are widely used by service dog teams, and neither is inherently better than the other. The right choice often depends on the individual dog, the handler’s preferences, and how the harness will be used day to day.

Biothane is like leather, but better. It's manufactured in the USA with polyester webbing and PVC coating. It’s waterproof, stinkproof, easy to clean, and comes in a galaxy of vibrant colors.

Biothane is tough, but no gear is truly chew-proof. If your dog likes to chew through leashes or collars, we recommend supervising them while wearing the gear and storing items out of reach when not in use.

While regular cleaning can help prevent stains from setting, biothane unfortunately is not stain-proof.

Biothane is waterproof and stinkproof, which makes cleaning a breeze. Just rinse with water or wipe it down with a damp cloth. For tougher messes, a little soap and water does the trick.

Outer Space Dog Gear is made with metal hardware.

Outer Space Dog Gear is made with chicago screws that are glued down for safety.

Contact us and let us know which item and how you'd like the size customized and we'll tell you if it's possible on that particular item.

Yes. Many of our collars, leashes, and more can be customized with text like a DO NOT PET warning, identifying your service dog, and more. If custom text is available as an option, you'll see it on the product page. You can also view all products with custom text as an option in the custom text biothane dog gear collection.

The lettering holds up well under normal conditions. If it doesn't, we'll repair or replace it within one year of purchase.

It sheds a bit, but not nearly as much as you'd think compared to most kinds of glitter.

Absolutely! Reach out and let us know which colors you'd like to see and we'll be happy to show you.

We do! You can purchase a digital gift card here.

Yes! Reach out with your business info and we are happy to provide wholesale pricing.

Outer Space Dog Gear is handcrafted in Vancouver, Washington, United States.

Outer Space Dog Gear business hours are Monday through Friday 9am - 5pm Pacific time.

We'd love to hear from you! Reach out via our contact form.