Unless otherwise stated as a "Ready to Ship" item, Outer Space Dog Gear is handcrafted to order. Production takes 2 to 3 weeks from the date your order is placed.

Once production is complete, delivery times vary based on your location.

You will receive a shipping confirmation email with tracking details as soon as your order ships.

If you have any questions about your order or need to update your shipping address, please contact us as soon as possible.

Occasionally, we have one-of-a-kind, waterproof, stinkproof, high-end biothane dog gear ready to ship in 2 - 3 business days. Click here to explore ready to ship items.

If you need to make a change, contact us as soon as possible. We’ll do our best to catch your order before it enters production, but we can’t guarantee changes once we’ve started making your gear.

Because everything is handcrafted to order, exchanges/returns are not accepted.

When placing your order, be sure to read full item descriptions and measure correctly. Triple-check your measurements and order selections. If you have questions about sizing, how to measure, or anything else, reach out before placing your order.

We stand behind our craftsmanship at Outer Space Dog Gear. If your item experiences a failure due to a manufacturing defect within 1 year of the original purchase date, we’ll repair or replace it.

This warranty applies only to failures that occur under normal, intended use. It does not cover damage caused by chewing, excessive wear, improper storage, or exposure to harsh conditions.

Determination of warranty eligibility is at our sole discretion.

If you're unsure whether your gear qualifies, contact us and we’ll be happy to review your situation.

Biothane is like leather, but better. It's manufactured in the USA with polyester webbing and PVC coating. It’s waterproof, stinkproof, durable, low maintenance, easy to clean, and comes in a galaxy of vibrant colors.

Biothane is tough, but no gear is truly chew-proof. If your dog likes to chew through leashes or collars, we recommend supervising them while wearing the gear and storing items out of reach when not in use.

While regular cleaning can help prevent stains from setting, biothane unfortunately is not stain-proof.

Biothane is waterproof and stinkproof, which makes cleaning a breeze. Just rinse with water or wipe it down with a damp cloth. For tougher messes, a little soap and water does the trick.

We use high-quality metal hardware that’s built to last. You’ll see available hardware options listed on each item.

Yes. Outer Space Dog Gear is handcrafted for durability, making it a great fit for strong pullers, high-drive breeds, and working dogs. We recommend upgrading to cobra buckles and twist-lock carabiners for extra strength.

We are happy to customize sizing. Contact us prior to ordering and let us know how you'd like the sizing customized.

Yes. Many of our collars, leashes, and more can be customized with text like a DO NOT PET warning, identifying your service dog, and more. If custom text is available as an option, you'll see it on the product page. You can also view all products with custom text as an option here.

Absolutely! Reach out and let us know which colors you'd like to see and we'll be happy to show you.

Yes. You can learn more about and apply to the affiliate program here.

Yes. Contact us for information on wholesale pricing. Please include information about your business, including website and social media handles.

Outer Space Dog Gear is handcrafted in Vancouver, Washington, USA.

At this time Outer Space Dog Gear only ships within the United States.